We’re health care advocates. We’re health service navigators. And we’ve been where you are.
Few of us ever expect we’ll be responsible for the total health care needs of someone we love. But in the course of 10 years, we found ourselves doing so for four of our family members.
Dealing daily with chronic conditions, dementia, medical emergencies, the transition to senior living, terminal illnesses and end-of-life decisions was essential but exhausting. Maintaining their dignity was paramount. And even with our 60 years of combined professional experience in the hospital and insurance environments and our access to medical resources, we still wished for an advocate to make the path clearer for us all.
That need was the start of ReAssured Advocacy.
Today, with formal training in patient advocacy enhancing our frontline knowledge, we help patients, their families and loved ones navigate the complex healthcare system while minimizing the stress associated with health issues and/or aging. We understand the patient’s need for someone to ask questions, facilitate communication, coordinate appointments and services, research options and remove barriers to assure the best possible care. We help families with everything from physician communication, insurance reconciliation and billing problems to elder relocation and arranging care transportation.
